Returns & Exchanges
At ChefEquipment.com, we stand behind the quality of our professional-grade tools and want you to be fully satisfied with your purchase. If a product does not meet your expectations, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal with your order number and zip code to select the items you wish to return.
Prepare the Package
Carefully pack the unused items in their original manufacturer packaging, ensuring all manuals and accessories are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping barcodes.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing